Job Title: Business Applications Specialist / System Analyst
Industry: MNC FMCG
Category: IT
Total Position: 1
Location: Lahore
Reports To: Business Applications Group Manager
Education: Background in Information Systems with a relevant degree from a recognized University
Minimum Experience: 1-2 years work experience in a specific Market application system.

Last Date to Apply:
10 November 2011

Send resume to aisha@nrecruitment.com

Job Description

Key Responsibilities:

  • Provide GLOBE Template and Market-specific application systems expertise for a specific business area (e.g., Customer Service, Materials Handling).
  • Diagnose end-user application system-related incidents and take corrective measures for the immediate resolution; and/or escalate these to the GLOBE Centre for second level resolution.
  • Collaborate with the Market Business Excellence colleagues and process owners in assessing emerging Market business requirements to align these with GLOBE Application Template processes and 'best practice'.
  • Identify and define the changes -People, Process & Data, Organisation, Technology required to the GLOBE solution to address new emerging business requirements, including the development of functional specifications following from approved GT change requests.
  • Conduct systems tests to ensure that solutions delivered by the GC address business requirements as defined and specified.
  • Provide end-user support in the use of Business Warehouse, including the development of BW query reports to address business needs.
  • Identify end-user training requirements and needs arising from change request and application-related incidents, including assistance in the delivery of end-user training.
 
Skills & Knowledge:
 

  • Good knowledge of one or GT and Market application systems and inter-relationships with other applications.
  • Problem solving and analysis skills.
  • Business Object or Data analysis skills.
  • Strong achievement focus i.e. high energy levels and commitment to end results.
  • Excellent communication skills with demonstrated clarity in both spoken and written words.
  • Demonstrated ability to translate complex concepts into simple models that can be more easily understood by the general business community.
 
Required Qualifications:
 

  • Background in Information Systems with a relevant degree.
  • Experience with the GLOBE template gained as a member of an GT implementation project and/or gained as a GT 'Super User'
  • As a guide, 1 years in support role, with ideally full implementation cycle experience.
  • 1-2 years work experience in a specific Market application system
NOTE: Please mention the position as a subject in your email. We preserve and reassure extreme confidentiality.Only shortlisted candidates will be contacted.